Relationship maps: visualise the social networks that exist within a group. This can help articulate how new services could support or be integrated into these connections.

How: Relationship maps are best based on evidence coming from interviews within a community of users or a family/friend network.

For our future scenarios project we created a social networks map for our teenage character. This illustrated both face-to face and virtual interactions of out teenage character, including the interactions of her various on-line personae.

For Participate we created global friendship maps of the participants in our focus groups. These illustrated cross generational differences and geographical trends.